Over charged and double billed for a funeral arrangement that wasn't specific to my order!

Have had it with Justflowers.com. THey have to be the worst order gatherer out there. We will no longer accept orders from them.

please find out about florist concierge they put their add in each city and use other florist address but their own phone numbers they are scam and they do have so many phone number:(

FROM YOU FLOWERS_Do NOT USE. They did not deliver and will not issue my credit. I have talk to 3 people trying to get a credit to no avail!!!! I am now working with my credit card company to see if they will issue the credit.

Oh boy, do we have a story to add. My son ordered some flowers for his girlfriend online through flower.com - not to be confused with flowerS.com - and the arrangement he ordered was $60. He ordered the "deluxe" version of a bouquet that looked very nice even as the "as shown" version. I helped him to be sure he got everything filled in right on their site. Imagine our surprise when, on the day before Valentine's Day, a bouquet of flowers is delivered to MY address, with the wrong flowers and a card which was completely misworded and flat WRONG. My son calls them to complain and they ask him for the correct address. He gives them his girlfriend's address AGAIN except verbally this time, but says he doesn't want more flowers because of all of the mistakes they made - he just wants a refund. They say they can't give refunds. He leaves it at that and asks me to help him fight with them. Monday afternoon we get ANOTHER flower arrangement (which looks nothing like the picture on the website, even though we ordered the "deluxe" version) to OUR ADDRESS! It's almost funny if it weren't so infuriating. Long story short, they made major mistakes and I have been fighting with them via telephone for days now trying to get a refund since we had a contract with them, paid a premium price for their service and they did not deliver on said service. The guy we keep talking to, who is a supervisor, continuously says "I don't have the authority to issue a refund." And he completely refuses to do it, even though the mistakes were all theirs! We don't know whether to take them to small claims court or what. At this point it is a matter of principle. They are a horrible, cheap, fly-by-night company who is trying to pass as "flowers.com" but they are NOT.