02/19/10
so i have small children n didnt want to ricks getting sick after visiting the
hospital so i thought i would send some flowers. this was my email conformation
for the same day delivery the website promised for my mother inlaws flowers when
she was in the hospital.....
Thank you for choosing Honest Florist to
take care of your important order. Here is the latest update on the delivery of
your gift: Your order to___ will be delivered on Saturday February 20, 2010 as
the florists were unable to guarantee delivery on the requested date. We
sincerely apologize for any inconvenience this may have caused.Please reply to
this email if you have any questions. Thank you,The Customer Care Team
HonestFlorist.com
So im hoping my flowers dont get lost after the
hospital gets them and they dont have the patiant in file any more!!
Thanks
for nothing!!!!!
02/15/10
Was supposed to receive order on Valentines day for my wife. It never
showed. Placed a complaint through automated customer service. Was surprised to
get a call back the next day and a message left for me. Message said flowers
were delivered around 2-3 o'clock and left outside my house. Well we were home
all day and there was no knock at our door and no flowers either. Like everyone
else has said, do your local florist a favor and order from them. I will never
order flowers on line again.
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02/12/10
Name: Chelsea
From: Colorado
Name of the Delivering Florist :
HORRILE... THAT'S ALL YOU NEED TO KNOW.
DON'T ORDER - EVER
FROM DIS-HONEST FLORIST.
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02/03/10
Name : Danielle Jones
From: Massachusetts
Name of the Delivering Florist :
Boynton's Greenhouse Skowhegan Maine
I ordered a beautiful
flower arrangement for my Grandparents in Maine. As they are both elderly and
not doing very well I wanted to brighten their day with bright fall colored
arrangement.
The arrangement that was sent was not even close in color or
flowers. I was given a $10.00 refund to my credit card and they emailed me a
$15.00 coupon off any arrangement $40.00 or more. I was told that the colors and
flowers I ordered were not in season so they had to substitute. I am now very
sceptical about ordering again from them. I also found that honest florist's
pricing is not that much better than some of the major flower dealers and their
service leaves something to be desired.
----------------
Name: bpulley
Email :
bpulley@gmail.com
From:
missouri
Name of the Delivering Florist : honestflorist.com
Ordered Mothers day flowers WELL in advance for my fiance and mother of
the kids I love and will adopt! Last year.. 09 mothers day. They never came...
they never told me they would be re-delivered or ever appologized or offered an
explanation. I still get an email a week from the "honest florist" Makes me
fu**ing sick. They destroyed an entire beautiful thing I planned. Stay away....
scam artests!!
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01/26/10
Name: Allison
Email :
dragonflyaah@gmail.com
From : gastonia, nc
I
ordered flowers for a funeral. The funeral was for a 6 yr old little girl which
was a friend of my daughter. My daughter wanted pink flowers for her friend that
had passed, so I ordered what I saw and thought was pink azalea's????? I got to
the viewing at the church and looked for my flowers, and I saw
them.....ABSOLUTELY awful. They were a beige color with a straw ribbon wrapped
around them....they looked nothing like the picture and were totally
inappropriate for a funeral, a little girls funeral at that!
What makes me
more upset is I contacted the floral shop 2x and noone responded back to me. I
do not recommend HonestFlorist to anyone....I was so disappointed.
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01/14/10
Name: Tony
From : San Francisco, CA
I'd like to warn people that
honestflorist.com is not really what they claim to be. They created fake florist
shop addresses and fake web sites. Then, they point them to their own main shop
web site. They are not local shops; they just pretend to be ones. Customers
might think they buy from a local shop which is not true. There is a reason why
they call themselves "honest" just to misguide potential customers. Examples of
their fake addresses are 1519 Market Street and 1525 Market Street, San
Francisco, CA 94102. There are no such addresses and definitely no flower shops
there. Potential clients should be aware of such dishonest practice and check
physical locations if possible.
Honestflorist.com you should be ashamed
of such practice.
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12/31/09
I was apprehensive about ordering from "honest"florist because of the name, but
they had the arrangement I was looking for. I ordered the flowers. They arrived
at 7:30pm the date due, but were COMPLETELY different from the pictures online.
Different color flowers, different vase, different FLOWERS! I called customer
service and left a customer complaint. It took over FOUR days for me to get my
issue resolved. I simply wanted a refund and would even give the flowers back!
It was one thing after the next until I read to the customer service rep their
Customer Satisfaction Guarantee! I got my refund. Make sure if you're not
satisfied to get your money back! "Honest" my behind!! :/
----------------------
09/31/09
Name: Candace Shipp
Email:
mrscshipp@yahoo.com
Where are you
from? : Orlando, FL
I received a call today at noon after placing an order online yesterday
afternoon for today's delivery. The representative indicated that in addition
to my $35 order I would also be required to pay an additional $19 because the
area was "more expensive than usual". Upon my request for why this would not
have been reflected in the price displayed online prior to purchase I was told
that this was impossible (note that I order flowers ever year to this zip code
and have NEVER received this type of response). My order was for a school
delivery for a birthday today, which is now impossible due to the incompetence
of this organization.
I was so displeased that I instead chose to order with
proflowers.com whom I have had very good experiences with previously. I would
NEVER use this vendor again. Now, grandma will get her birthday flowers late
courtesy of "Honest" Florist.com.
Editor's note: You may want to read my Proflowers complaint page.
-----------------------------
09/04/09
Name: Karina Fernandez
Email:
kfernandez514@yahoo.com
From: NJ
I ordered flowers for the funeral service of my grandmother (who raised me). Not only did the flower never arrive but this HORRIBLE-UNRELIABLE "Honest Flowers" refused to make up for their failure. I strongly recommend to ALL.... NEVER USE YOUR HORRIBLE COMPANY!
Customer service is the worst. You treated me like piece of sh*t, as if it was my mistake they forgot to deliver my order. My mistake for not going with real company. I currently blogging and post complaints to whom ever to warn them of your DISHONESTY! Never again.
Honest flowers you SUCK!
Also you only refunded the cost of the flower not the shipping....f*****g scammers. i'm going to the better business.
Dear Karina,
Re: Order # UX-20319831
We apologize for the inconvenience and disappointment in not being able to fulfill your order as expected.
Your order for item # HF-1089 has been canceled and your credit card has been refunded in the amount of $89.99.
You should see your credit posted to your account in about 3-5 business days.
Thank you for taking the time to contact us at Honest Florist.
Please contact us if you have any questions,
Sincerely,
Customer Service
Honestflorist.com
---------------------------------
08/15/09
Name: Tyrone
From: Vancouver, WA
Name of the Delivering Florist : Stop And Smell The Roses
I ordered flowers for my mom's birthday for same day delivery and due to no prompt follow up from the HonestFlorist Company and the delivery company that represented them "Stop and Smell the Roses" the birthday delivery arrived 3 days later. I would not have known if I hadn't called my mom to ask her how she likes the flowers I sent for her birthday. Oh, what a disappointment to hear her tell me that she received no flowers on her birthday from me after I expected same day service. I have no faith in sharing these website services to friends; for they may experience the same fate.
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08/07/09
Name: Daniel J.
From: Irvine, CA
Name of the Delivering Florist : Florist in Irvine, CA
The owner Aron Benon introduced himself as the best online florist having sold his Florist.com biz to FTD for Millions, blah blah blah, I needed to send flowers in Irvine and decided to use his service. I'm sorry but I don't know how he could run a business like that. My flowers did not look anything at all like what I ordered. I called and was told that replacements had to be made on some of the flowers because they were not in season. 1st off, how do you sell something that's not in season, and 2nd. How do you replace daisies with carnations? Just like the other complaints, i was told i can get my money back if they pick up the arrangement. I WILL NEVER USE HONESTFLORIST.COM AGAIN!!!
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07/23/09
Name: Mary B
From: Michigan
Name of the Delivering Florist : A1 Flowers??
Ordered flowers from this site called HonestFlorist.com, read about them and their CEO Aron Benon, supposely he started Florist.com which is now FTD, Well funny thing, when i called to complain about my flowers, he (supposely) got on the phone and said these words "If you don't like it, we'll pick it up and your mom will not have anything." I couldn't believe myself when he said that, the CEO?!? What happened was that i ordered a dozen PINK roses for my mom, she received wilted RED roses, as anyone i called to complain and that was what I was told. DON'T EVER USE HONESTFLORIST.COM they are not honest!
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07/07/09
Name: Peter (?)
Ordered Brilliant Flowers arrangement from them to my mom, what she received was nothing like what i ordered, I called the florist and they told me the wiring florist gave them x amount for the arrangement to include delivery. They had cut my arrangement down by 5 bucks and told the florist to take the delivery out of the arrangement, I'm thinking how many times a day do they do this and how much are they stealing daily from consumers. I called to complain they said they'll send the florist to pick up the flowers, WHAT!?!?! first they scam me, now they want to take my moms flowers away. I couldn't let them do that, but rest assure, i will tell everyone i know about my experience.
--------------------------------
Name: Tina
From: Las Vegas
Name of the Delivering Florist : Inflorescence in Irvine CA
I placed an order for Mother's Day and had gotten a call the day of delivery (May 8th, 2009) that they were unable to deliver. From my account they charged me $55.20 the day i placed the order. After several unanswered phone calls and unanswered emails and complaints through their website, I have still yet to receive a refund one month later. DO NOT BUY YOUR FLOWERS FROM THEM!!!! THEY ARE NOT HONEST!!!!!